Average Length of Service Disruption
This measure evaluates the average length of service disruption for water customers due to main breaks, system repairs, low pressure, boil water advisories, and other operational needs.
Below Expectations
At or below target is better.
Benchmark icon Benchmarked
June 2021
08:12:29
hours: minutes: seconds

False
hours: minutes: seconds
time
monthly
False
True
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[{"Id":5,"Value":21600.000000,"Date":"2018-01-01T00:00:00","KindId":1},{"Id":124,"Value":65520.000000,"Date":"2018-01-01T00:00:00","KindId":2},{"Id":125,"Value":7560.000000,"Date":"2018-01-01T00:00:00","KindId":3},{"Id":384,"Value":39960.000000,"Date":"2019-01-01T00:00:00","KindId":2},{"Id":385,"Value":10800.000000,"Date":"2019-01-01T00:00:00","KindId":3},{"Id":386,"Value":27720.000000,"Date":"2020-01-01T00:00:00","KindId":2},{"Id":387,"Value":9000.000000,"Date":"2020-01-01T00:00:00","KindId":3},{"Id":497,"Value":20160.000000,"Date":"2021-01-01T00:00:00","KindId":2},{"Id":498,"Value":7200.000000,"Date":"2021-01-01T00:00:00","KindId":3}]
Notes
AWWA Benchmark percentiles updated with percentiles from the 2020 AWWA Benchmark Survey for combined utilities
July 21, 2021
AWWA Benchmark percentiles updated with percentiles from the 2019 AWWA Benchmark Survey for combined utilities
January 1, 2020