Average Length of Service Disruption
This measure evaluates the average length of service disruption for water customers due to main breaks, system repairs, low pressure, boil water advisories, and other operational needs.
Exceeds Expectations
Benchmarked
October 2024
04:55:15
hours: minutes: seconds
False
hours: minutes: seconds
time
monthly
False
True
[{"Id":88,"Value":23400.000000,"Date":"2018-01-01T00:00:00"},{"Id":89,"Value":20340.000000,"Date":"2018-02-01T00:00:00"},{"Id":129,"Value":16272.000000,"Date":"2018-03-01T00:00:00"},{"Id":193,"Value":16308.000000,"Date":"2018-04-01T00:00:00"},{"Id":287,"Value":17100.000000,"Date":"2018-05-01T00:00:00"},{"Id":306,"Value":12780.000000,"Date":"2018-06-01T00:00:00"},{"Id":379,"Value":13176.000000,"Date":"2018-07-01T00:00:00"},{"Id":458,"Value":17316.000000,"Date":"2018-08-01T00:00:00"},{"Id":481,"Value":15768.000000,"Date":"2018-09-01T00:00:00"},{"Id":520,"Value":13608.000000,"Date":"2018-10-01T00:00:00"},{"Id":560,"Value":17172.000000,"Date":"2018-11-01T00:00:00"},{"Id":613,"Value":14328.000000,"Date":"2018-12-01T00:00:00"},{"Id":794,"Value":11268.000000,"Date":"2019-01-01T00:00:00"},{"Id":797,"Value":14400.000000,"Date":"2019-02-01T00:00:00"},{"Id":804,"Value":11700.000000,"Date":"2019-03-01T00:00:00"},{"Id":854,"Value":12780.000000,"Date":"2019-04-01T00:00:00"},{"Id":855,"Value":13860.000000,"Date":"2019-05-01T00:00:00"},{"Id":937,"Value":12420.000000,"Date":"2019-06-01T00:00:00"},{"Id":975,"Value":13248.000000,"Date":"2019-07-01T00:00:00"},{"Id":1097,"Value":9540.000000,"Date":"2019-09-01T00:00:00"},{"Id":1098,"Value":13320.000000,"Date":"2019-10-01T00:00:00"},{"Id":1099,"Value":13068.000000,"Date":"2019-08-01T00:00:00"},{"Id":1351,"Value":17712.000000,"Date":"2019-11-01T00:00:00"},{"Id":1352,"Value":15876.000000,"Date":"2019-12-01T00:00:00"},{"Id":1353,"Value":19296.000000,"Date":"2020-01-01T00:00:00"},{"Id":1354,"Value":16992.000000,"Date":"2020-02-01T00:00:00"},{"Id":1355,"Value":15192.000000,"Date":"2020-03-01T00:00:00"},{"Id":1438,"Value":21024.000000,"Date":"2020-04-01T00:00:00"},{"Id":1471,"Value":19008.000000,"Date":"2020-05-01T00:00:00"},{"Id":1547,"Value":32868.000000,"Date":"2020-06-01T00:00:00"},{"Id":1596,"Value":25920.000000,"Date":"2020-07-01T00:00:00"},{"Id":1652,"Value":27900.000000,"Date":"2020-08-01T00:00:00"},{"Id":1742,"Value":19320.000000,"Date":"2020-09-01T00:00:00"},{"Id":1813,"Value":21038.000000,"Date":"2020-10-01T00:00:00"},{"Id":1871,"Value":22246.000000,"Date":"2020-11-01T00:00:00"},{"Id":1948,"Value":27060.000000,"Date":"2020-12-01T00:00:00"},{"Id":1998,"Value":22366.000000,"Date":"2021-01-01T00:00:00"},{"Id":2104,"Value":25452.000000,"Date":"2021-02-01T00:00:00"},{"Id":2231,"Value":17802.000000,"Date":"2021-03-01T00:00:00"},{"Id":2302,"Value":21658.000000,"Date":"2021-04-01T00:00:00"},{"Id":2369,"Value":21378.000000,"Date":"2021-05-01T00:00:00"},{"Id":2442,"Value":29549.000000,"Date":"2021-06-01T00:00:00"},{"Id":2487,"Value":30045.000000,"Date":"2021-07-01T00:00:00"},{"Id":2521,"Value":22726.000000,"Date":"2021-08-01T00:00:00"},{"Id":2614,"Value":23145.000000,"Date":"2021-09-01T00:00:00"},{"Id":2675,"Value":28889.000000,"Date":"2021-10-01T00:00:00"},{"Id":2725,"Value":26257.000000,"Date":"2021-11-01T00:00:00"},{"Id":2810,"Value":32502.000000,"Date":"2021-12-01T00:00:00"},{"Id":2865,"Value":27377.000000,"Date":"2022-01-01T00:00:00"},{"Id":2902,"Value":20707.000000,"Date":"2022-02-01T00:00:00"},{"Id":2944,"Value":21013.000000,"Date":"2022-03-01T00:00:00"},{"Id":3014,"Value":27239.000000,"Date":"2022-04-01T00:00:00"},{"Id":3052,"Value":37039.000000,"Date":"2022-05-01T00:00:00"},{"Id":3116,"Value":16617.000000,"Date":"2022-06-01T00:00:00"},{"Id":3151,"Value":22562.000000,"Date":"2022-07-01T00:00:00"},{"Id":3195,"Value":17552.000000,"Date":"2022-08-01T00:00:00"},{"Id":3261,"Value":24747.000000,"Date":"2022-09-01T00:00:00"},{"Id":3314,"Value":19026.000000,"Date":"2022-10-01T00:00:00"},{"Id":3335,"Value":20568.000000,"Date":"2022-11-01T00:00:00"},{"Id":3408,"Value":29074.000000,"Date":"2022-12-01T00:00:00"},{"Id":3456,"Value":18140.000000,"Date":"2023-01-01T00:00:00"},{"Id":3542,"Value":21521.000000,"Date":"2023-02-01T00:00:00"},{"Id":3575,"Value":59904.000000,"Date":"2023-03-01T00:00:00"},{"Id":3631,"Value":25674.000000,"Date":"2023-04-01T00:00:00"},{"Id":3662,"Value":15725.000000,"Date":"2023-05-01T00:00:00"},{"Id":3709,"Value":19401.000000,"Date":"2023-06-01T00:00:00"},{"Id":3783,"Value":20337.000000,"Date":"2023-07-01T00:00:00"},{"Id":3826,"Value":14766.000000,"Date":"2023-08-01T00:00:00"},{"Id":3843,"Value":18484.000000,"Date":"2023-09-01T00:00:00"},{"Id":3896,"Value":20821.000000,"Date":"2023-10-01T00:00:00"},{"Id":3939,"Value":46049.000000,"Date":"2023-11-01T00:00:00"},{"Id":4011,"Value":25503.000000,"Date":"2023-12-01T00:00:00"},{"Id":4025,"Value":26166.000000,"Date":"2024-01-01T00:00:00"},{"Id":4077,"Value":16550.000000,"Date":"2024-02-01T00:00:00"},{"Id":4111,"Value":38772.000000,"Date":"2024-03-01T00:00:00"},{"Id":4171,"Value":14504.000000,"Date":"2024-04-01T00:00:00"},{"Id":4217,"Value":14168.000000,"Date":"2024-05-01T00:00:00"},{"Id":4236,"Value":18659.000000,"Date":"2024-06-01T00:00:00"},{"Id":4288,"Value":18165.000000,"Date":"2024-07-01T00:00:00"},{"Id":4319,"Value":25651.000000,"Date":"2024-08-01T00:00:00"},{"Id":4327,"Value":16938.000000,"Date":"2024-09-01T00:00:00"},{"Id":4342,"Value":17715.000000,"Date":"2024-10-01T00:00:00"}]
[{"Id":5,"Value":21600.000000,"Date":"2018-01-01T00:00:00","KindId":1},{"Id":124,"Value":65520.000000,"Date":"2018-01-01T00:00:00","KindId":2},{"Id":125,"Value":7560.000000,"Date":"2018-01-01T00:00:00","KindId":3},{"Id":384,"Value":39960.000000,"Date":"2019-01-01T00:00:00","KindId":2},{"Id":385,"Value":10800.000000,"Date":"2019-01-01T00:00:00","KindId":3},{"Id":386,"Value":27720.000000,"Date":"2020-01-01T00:00:00","KindId":2},{"Id":387,"Value":9000.000000,"Date":"2020-01-01T00:00:00","KindId":3},{"Id":497,"Value":20160.000000,"Date":"2021-01-01T00:00:00","KindId":2},{"Id":498,"Value":7200.000000,"Date":"2021-01-01T00:00:00","KindId":3},{"Id":595,"Value":8640.000000,"Date":"2022-01-01T00:00:00","KindId":3},{"Id":596,"Value":62280.000000,"Date":"2022-01-01T00:00:00","KindId":2},{"Id":706,"Value":6480.000000,"Date":"2023-01-01T00:00:00","KindId":3},{"Id":707,"Value":60120.000000,"Date":"2023-01-01T00:00:00","KindId":2}]
2018
2019
2020
2021
2022
2023
2024
Notes
Water Main Break in Highland Park that impacted the Garfield Tank system
March 1, 2023
AWWA Benchmark percentiles updated with percentiles from the 2020 AWWA Benchmark Survey for combined utilities
July 21, 2021