Average Length of Service Disruption
This measure evaluates the average length of service disruption for water customers due to main breaks, system repairs, low pressure, boil water advisories, and other operational needs.
Exceeds Expectations
At or below target is better.
Benchmark icon Benchmarked
August 2023
04:06:06
hours: minutes: seconds

False
hours: minutes: seconds
time
monthly
False
True
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Notes
Water Main Break in Highland Park that impacted the Garfield Tank system
March 1, 2023
AWWA Benchmark percentiles updated with percentiles from the 2020 AWWA Benchmark Survey for combined utilities
July 21, 2021