Average Length of Service Disruption
This measure evaluates the average length of service disruption for water customers due to main breaks, system repairs, low pressure, boil water advisories, and other operational needs.
Below Expectations
Benchmarked
March 2024
10:46:12
hours: minutes: seconds
False
hours: minutes: seconds
time
monthly
False
True
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[{"Id":5,"Value":21600.000000,"Date":"2018-01-01T00:00:00","KindId":1},{"Id":124,"Value":65520.000000,"Date":"2018-01-01T00:00:00","KindId":2},{"Id":125,"Value":7560.000000,"Date":"2018-01-01T00:00:00","KindId":3},{"Id":384,"Value":39960.000000,"Date":"2019-01-01T00:00:00","KindId":2},{"Id":385,"Value":10800.000000,"Date":"2019-01-01T00:00:00","KindId":3},{"Id":386,"Value":27720.000000,"Date":"2020-01-01T00:00:00","KindId":2},{"Id":387,"Value":9000.000000,"Date":"2020-01-01T00:00:00","KindId":3},{"Id":497,"Value":20160.000000,"Date":"2021-01-01T00:00:00","KindId":2},{"Id":498,"Value":7200.000000,"Date":"2021-01-01T00:00:00","KindId":3},{"Id":595,"Value":8640.000000,"Date":"2022-01-01T00:00:00","KindId":3},{"Id":596,"Value":62280.000000,"Date":"2022-01-01T00:00:00","KindId":2}]
2018
2019
2020
2021
2022
2023
2024
Notes
Water Main Break in Highland Park that impacted the Garfield Tank system
March 1, 2023
AWWA Benchmark percentiles updated with percentiles from the 2020 AWWA Benchmark Survey for combined utilities
July 21, 2021